In 2021, Southwest’s average passenger load factor was 78.5%. Southwest Airlines Statistics by Passengers Since it is mainly a domestic airline, Southwest has to strongly consider the needs of its customers while competing with larger airline companies. Such a statistic is key in building customer satisfaction and retaining customers. This makes Southwest Airlines one of the most reliable and punctual airlines in the U.S. This can be attributed to the impact the Covid Pandemic had on the airline, like the rest of the industry.Ĩ1.2% of Southwest flights in 2021 were on time. This was a significant increase from the 897,540 flights in 2020, though the airline still hadn’t matched the 2019 levels when they had 1,367,727 flights. Their total flight amount for 2021 was 1,066,934.
In 2021, Southwest Airlines averaged nearly 3,000 flights a day. Although primarily a domestic airline, Southwest is expanding southward. They are Mexico, Jamaica, Bahamas, Aruba, Dominican Republic, Costa Rica, Belize, Cuba, Cayman Islands, and Turks and Caicos. Southwest is also found in ten other countries. In the U.S., Southwest serves 42 states, as well as Washington D.C. Southwest Airlines flies in 11 different countries. A key part of Southwest’s growth has been its expansion into new markets. This gives customers many different options. Southwest Airlines Statistics by Flights and Destinationsįor a predominantly domestic-based airline, Southwest provides a large variety of locations. Southwest Airlines made $15.8 billion in revenue in 2021.įor further analysis, we broke down the data in the following ways:įlights and Destinations | Passengers | Company Stats | Trends
Southwest Airlines operates 741 aircraft as of 2022. Southwest provided flights for 123.3 million passengers in 2021. There are several key figures any customer, employee, or investor should consider when thinking about Southwest Airlines. Since 1971, Southwest has grown from a small Texas-based airline to one of the preeminent players in the country. Southwest Airlines is one of the most popular domestic airlines in the United States.
Southwest flights to key west free#
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